All inclusive maintenance
Teffont’s Ricoh printer maintenance service contract includes all parts and labour with unlimited call-outs. Whenever you need us we’ll be there and at no extra cost.
Regular maintenance and fast response times
Prevention is better than cure, that’s why we provide routine Ricoh printer maintenance to ensure that your Ricoh printers are always clean and trouble free. Should an unexpected problem occur you can freephone our friendly service team who’ll direct the nearest engineer to you.
Our engineers are experienced, professional and courteous. Arriving within either 4 hours (our premium service) or 8 hours (our standard service) they will quickly and efficiently repair your Ricoh printer as well as provide a free check-up and clean.
If your Ricoh printer can’t be repaired onsite we will provide you with a loan printer, helping you to continue working as normal while we repair your printer in our workshops.
Freephone helpline, training and statistics
Sometimes the largest problem has the simplest solution, that’s why we provide you with our freephone printer helpline where our knowledgeable team can help you resolve common issues such as error codes and paper jams.
Resolutions to day-to-day problems can often be handled by users themselves, all it takes it a little training. As part of our Ricoh printer purchase and maintenance packages we provide you with free printer training up to twice a year.
Our quarterly service statistics help you keep track of your printer’s health, helping you to make decisions on managing and upgrading your printer machines. Plus, our flexible invoice options make payment easy and convenient for you.
Choose Teffont today as your ideal Ricoh printer maintenance company. |